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Successful alumni management means retaining and rebuilding connections with former employees, while simultaneously increasing business development, rehiring and employer branding. With the world bursting at the seams with social media accounts and HR tech tools, what makes the IntraWorlds | Alumni solution successfully rise above the clutter? Based on a thorough comparison, we have identified 6 key topics that differentiate IntraWorlds’ alumni management technology from other vendors:

1. Modern Design & Higher Usability

2. Integration & Automation

3. Flexibility & Configuration

4. Personalized Communication

5. Relationship Management

6. Progressive Profiling

and engaging further on social networks significantly increases when the communication is personalized rather than generalized. Nobody likes to feel like one of the masses, they want to feel like one in a million. In order to create an engaging platform that is able to generate consistent alumni traffic, it’s important to
make things personal.

  • Making it personal: IntraWorlds’ communication and mail templates are highly personalized including not only personal salutations but personalization of the entire email content. All information and interactions is stored in the alumni relationship management platform which can be utilized for customizing content. This ensures that each member is spoken to directly and results in higher engagement and increased platform traffic.

Relationship Management

The purpose of creating an alumni network is to strengthen relationships with alumni, which is why
it’s important to partner with a software provider who has the technology to support you in doing so.  As with any strong relationship, communication is at the heart of it all and transparency is key. Unlike other software providers,  IntraWorlds platform is
strategically designed for optimum transparency as all communications and alumni touch points are stored in an internal CRM, creating one centralized place for alumni specific communications.

  • One stop shop: Internally storing communications through CRM eliminates the need for operating two separate systems and enables you to quickly navigate through the history of a particular alumni group or individual. The platform creates full transparency of communication of the latest touch points with individual alumni and alumni groups which ensures that no communication with alumni is lost or forgotten. In addition, it is able to determine the most interesting interactions with alumni based on opening & click rates helping to determine which content is the most successful.

Progressive Profiling

In order for an alumni network to operate to it’s fullest potential, relevant up-to-date information is key. The more information alumni provide in their profile, the better. The information provided allows for alumni managers and the system to stay in touch, identify preferences and provide them with a superior alumni experience, therefore the importance of profile completeness is crucial.

  • Profile completeness:IntraWorlds features a p

Modern Design & Higher Usability

When it comes to alumni management, it’s important to recognize the value in the appearance and the usability of the platform. The platform is a direct reflection of an organization and offers a powerful opportunity for employer branding, however, looks can only get you so far. In order to achieve a truly successful alumni network, the platform must also be user-friendly. Fortunately, the IntraWorlds | Alumni solution offers both, the looks and the brains.

The looks: IntraWorlds | Alumni features a feed-based start page displaying the newest and most relevant content at the top creating a viewing style that is perfect for scrolling and is similar in design to the most successful social media networks globally. This results in a familiar and positive user experience for both the alumni and alumni managers.

The brains: The platform automatically categorizes alumni into pools and groups assigning content that is specifically tailored to each alumni. This creates a seamless process for alumni managers and streamlined information for alumni, which results in higher reception and overall

The role of an alumni manager is to build relationships with alumni and increase the value of the network, but with numerous administrative tasks on their plate, focusing on alumni can be challenging. That’s why together with alumni managers IntraWorlds has identified the most time consuming, repetitive tasks and were able to convert them into automated functions so that alumni managers can focus on what’s most important – alumni.

  • Admin automation: The IntraWorlds technology can be configured to completely automate
    administrative processes, engagement activities and activity alerts. IntraWorlds integrates seamlessly with your CRM which is ideal for sharing of information. For example, when new alumni join the network, an automatic trigger is alerted and a welcome campaign with several subsequent messages are sent to the new member ensuring constant, personalized and effective communication.

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